Terms of service

Terms of Service

Agreement to Terms

By accessing and placing an order with GROK LLC / Connie Willis at conniewillis.com, you confirm that you agree to be bound by these Terms of Service.

Use of Website

This website provides information and access to entertainment, live and recorded shows, memberships, courses, digital content, physical products, health and wellness information, and products or services offered by third parties. Some purchases, subscriptions, referrals, and services are processed or fulfilled through third-party platforms or providers, including Stan. Those transactions are also subject to the billing, cancellation, refund, shipping, warranty, privacy, and other terms presented by the applicable provider.

Product Information

All products feature premium quality chocolate that is hand-wrapped, hand-foiled, hand-signed, and handcrafted by Connie Willis into one-of-a-kind giftables and collectibles. Product descriptions, images, and information are accurate representations of what you will receive.

Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability or suspected fraudulent activity.

Limitation of Liability

GROK LLC / Connie Willis and conniewillis.com shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our products. This includes but is not limited to damages from melted, damaged, or delayed shipments once the product has left our facility.

Indemnification

You agree to indemnify and hold harmless GROK LLC / Connie Willis and conniewillis.com from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of this website or violation of these terms.

Governing Law

These Terms of Service are governed by the laws of the State of Colorado, United States.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

Third-Party Products and Services

GROK LLC / Connie Willis may provide links or referrals to products and services offered by third parties. Unless expressly stated otherwise, GROK LLC / Connie Willis does not manufacture, sell, fulfill, or warrant those third-party products or services. Questions concerning orders, shipping, returns, warranties, safety, or product performance should be directed to the applicable provider. Health and wellness information on this website is provided for general informational purposes and is not medical advice, diagnosis, or treatment. Consult a qualified healthcare professional before using a health-related product, supplement, or device.