Refund policy

No Refunds - All Sales Final

Due to the handmade, perishable nature of my chocolate bars, all sales are final with no refunds, returns, or exchanges for any reason.

What You're Getting: Each 100g, 71% dark chocolate bar is handmade, hand-wrapped, hand-foiled, and hand-signed by me (Connie Willis). A frozen cold pack is included in your order for protection during shipping.

What You Need to Know:

• Quantities
  • Each bar is handmade one at a time by me. You get a case of 12!
• Chocolate is perishable
  • It can melt in hot weather or during shipping delays
• Cold pack included
  • I do my best to protect your order, but shipping conditions are beyond my control
• If melted
  • Place the foil-sealed bar in the freezer immediately to firm up. This won't affect taste or quality (but don't keep it in there - this is quality chocolate! Eat it and enjoy!)

By purchasing, you agree:

• No refunds for melting, breakage, shipping delays, or any other reason after sale completion
• Once the package leaves my hands, I cannot control what happens during shipping
• All sales are final

Thank you for supporting The Blue Rock Chateaux and my Bigfoot research!
I truly appreciate your order and hope you enjoy every delicious bite!